Delivery
Products will be shipped to the address you provide during checkout. We are not responsible for packages lost or undeliverable due to an incorrect shipping address.
Delivery times are estimates and not guarantees. Delays may occur due to unforeseen circumstances like weather, customs, or carrier issues.
Returns and Refunds
Our return policy lasts for 30 days from the date of your purchase. After 30 days, we are unable to offer a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Returns are handled on a case-by-case basis and generally apply to the product itself, not the original packaging. Please note that returns are not accepted for change of mind.
Custom or personalized items are exempt from being returned.
To initiate a return, we require a receipt or proof of purchase.
Once we receive and inspect your item, we will notify you of the approval or rejection of your request.
If your request is approved, we will proceed with the appropriate action: